Shipping rates
Standard shipping to the United States is $6.90. Orders over $100 ship free.
Processing time
Catalog kits are processed within 1–3 business days (excluding weekends and holidays). Custom kits made from your photo need 3–4 business days to prepare.
Delivery time
Estimated delivery is 10–14 business days after processing. Delivery times may be longer during peak holiday periods.
Tracking
As soon as your order ships, you'll receive an email with your tracking number.
Lost or delayed packages
If your package hasn't arrived within 25 business days, contact us and we'll make it right.